Return and Refund Policy

At Remember me magnet, we strive to ensure your satisfaction with our personalized magnetic photo products. If you encounter any issues with your order, please review the following policy:

 

1. Eligibility for Returns

• Returns are accepted within 7 days of receiving your order.

• Products are eligible for return only if:

• They were received damaged due to shipping.

• The wrong item was delivered.

2. Return Process

• To initiate a return, please email us at info@remembermemagnet.com with:

• A detailed explanation of the issue.

• Photos of the damaged or incorrect product for verification.

• Once your request is reviewed and approved, we will send you a return ticket with instructions.

3. Inspection and Refunds

• After we receive and inspect the returned product, we will notify you via email.

• If the return is approved, your refund will be processed to your original payment method within 5-7 business days.

4. Important Notes

• Returned items must be in their original condition.

If you have any questions or concerns, please don’t hesitate to contact us. Thank you for choosing Remember me magnet!